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We acknowledge the complexity of the global spread of COVID-19 and are focusing our efforts to continue supporting our community through this difficult time.

As you may all be aware, in the context of the COVID-19 many international visitors are uncertain about making travel plans, or are forced to cancel their bookings due to travel bans.

We are providing increased flexibility around our cancellation and reschedule policies to help our customers with their travel decisions. This currently applies to bookings starting before the 31th of December 2020. We will then reassess the situation.

Evee, like many other local businesses, are dealing with unprecedented challenges and we thank you for your continued support and understanding during this difficult time. We are closely following the advice of health authorities and updating our team and community on current advice as it comes to hand.

The car rental process does not contravene with the preventative guidelines provided by the Australian health authorities. However, to further reduce the risk of transmission, please consider doing the following.

For hosts

Please ensure that your car’s interior is well sanitised. Pay particular attention to the frequently touched surfaces:

  • Touch screen
  • Steering wheel
  • Driving and indicator stalks
  • Door handles
  • Window openers
  • Rear view mirror

Provide complimentary tissues, hand sanitiser and wipes where available to remain in the vehicle for renters and owners to use before and after rentals.

Make sure the vehicle’s touch screen is on “clean mode” before every hand over.

Attempt to keep a distance of 1.5 metres between yourself and the renter where possible.

For renters

Please make sure all frequently touched surfaces (above photo) are wiped after every use.

Dispose of any used tissues or wipes as soon as possible and wipe all surfaces right after.

If you are feeling any symptoms of concern:

  1. Contact your GP (call first, don’t visit)
  2. Notify us as soon as possible
  3. Follow the official health protocols

Further information

Australian Government:

Coronavirus health information line:

  • 24 hours a day, seven days a week: 1800 020 080

Coronavirus data visualised:

Tesla HEPA filter and Bioweapon defense mode:

If you have any questions or concerns please contacts us on support@evee.com.au

Remember: It is everyone’s responsibility to stop the spread of Coronavirus.

In the meantime, please stay positive, practice personal hygiene and take care of yourself and others

– team evee